HELP CENTER
Frequently Asked Questions
Find answers to your queries about HenovaFresh — our machines, smoothies, ordering, and more.
HenovaFresh is a smart fruit vending machine platform. We place cashless, IoT-connected vending machines stocked with fresh fruits in high-traffic locations across Nigeria and the UK.
Very. Our machines are temperature-controlled and restocked daily. You never get a fruit that is more than 24 hours old.
All machines accept cashless payments — debit/credit card, bank transfer, and mobile money. No cash needed.
Yes. Create a free account and all your purchases are logged in your dashboard. You also earn loyalty points on every purchase.
Use the Machine Locator on our website to find the nearest machine. We are currently in Lagos, Abuja, and Port Harcourt and expanding rapidly.
Fill out the Contact form and select Partner as your interest type. Our team will reach out within 48 hours to discuss placement.
You earn points on every purchase. Points can be redeemed for free fruits or discounts. See the Loyalty section in your account dashboard.
Walk up to any HenovaFresh machine, browse the menu on the touchscreen, select your smoothie, and complete a secure cashless payment. Your drink is freshly prepared and dispensed in seconds.
We accept all major debit and credit cards, as well as contactless payments including Apple Pay and Google Pay. Cash is not accepted at our machines.
Our smart machines use automated blending technology to prepare your smoothie fresh on demand. Simply select your drink, pay contactlessly, and your smoothie is blended and dispensed in under 60 seconds.
Yes. HenovaFresh machines are maintained and cleaned on a regular schedule. Our smart systems also monitor machine health in real-time, flagging any maintenance needs instantly.
Our machines are deployed in high-traffic locations including gyms, universities, corporate offices, and shopping centres. Visit our Locations page for a live map of all active machines near you.
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